Product: Mattress One Customer Care Clear all filters (0 of 30 reviews match)
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Mattress One - Call 3 stores and corporate. No answer atany

I wanted to purchase one of their Black Friday specials, but nobody answered the phone at any of their 3 local stores or corporate. Went to one of the stores, they don’t have any in stock. They wanted me to buy one sight unseen and wait for them to back order it. No explanation for refusing to answer the phone.
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Mattress One Customer Care
#1411839
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Mattress One - Mattress pick up

I was trying to pick up a mattress, I called at 5:45 p.m. and told him I would be there by 7 to pick it up I got here at 6:45 p.m. and the store is closed and when I called he said they were open till 8 p.m.
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Mattress One Customer Care
#1410995
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Mattress One - Price refund

Need someone to contact me about a price difference on a mattress so i can get a refund back. Was told i would be contacted yesterday but have no answer from customer service yet been trying to get ahold of them in texas but i get the Florida office please contact me thanks
5.0
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Mattress One Customer Care
#1352330
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Mattress One - Refund

I was assured that my refund may take up to 1o business days i am on day 12 and my refund still has not been processed i was informed they go in alphabetical order and they only have one person that handles that in a corporation this size.
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Mattress One Customer Care
#1305197
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Mattress One - HORRIBLE HORRIBLE...DON'T DO IT!!

This company is scamming customers right to our faces! I have the same problems as everyone else! Are we going to stand by and let them TAKE our money? If I'm going to be robbed...PUT ON A MASK AND SHOW ME THE GUN! If I dont get satisfaction tomorrow I'll see them in court!
1.0
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Advertised vs Delivered
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Mattress One Customer Care
#1266174
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Mattress One - Refund owed to me
Mattress One - Refund owed to me
I purchased a king size mambo eurotop also twinXL high profile foundation.Well.. the day after purchase i was looking online for a frame sets for the matresses and behold sears pops up with mattesses for 200 dollars cheaper.. so of course thats what im going to go...
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ForegoingTiffany
ForegoingTiffany

Thank God I read this was about to buy there!

3.8
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Mattress One Customer Care
#1212001
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Mattress One - Outstanding Shopping Experience

I went shopping for a split king mattress for my parents at 540-100 Commerce Center Drive, and we were treated with the upmost respect by Todd. Todd was courteous, professional and demonstrated excellent customer service skills. We are Looking forward to our next purchase.
4.7
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
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Price Affordability
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Mattress One Customer Care
#1133956
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Mattress One - Excellent service

I had a great experience while shopping at Mattress one in Winter Haven Fl. The sales person Leslie, was very help in helping me choose the right mattress to fit my needs. I was very surprise when she call me after I, received my order to make sure everything was alright. I will always be a loyal customer. Thank you so much Leslie
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Mattress One Customer Care
#1129870
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We purchased a Sealy adjustable bed from Mattress One, just before Hurricane Harvey, we did get some flood water in our home and our beds quit working. We contacted Mattress One for service on them knowing this would not be warranty work. After several attempts they...
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Anonymous
Mary Cogswell

I we t to Mattresss One w/my girlfriend this past Black Friday because I had experience first hand how good the beds are! I've had serious back pain so I felt very good w/Ma...

1.5
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Mattress One Customer Care
I didn't like
  • Sales person lied
  • Service from sales satff
  • Sales person lied service from sales staff
#1128070
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We went in and purchased a mattress and lift system. We were told we were purchasing the top of the line Sterns and Foster mattress. When we got home from the store and did further research we learned we did Not just purchase the top of the line Sterns and Foster...
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Anonymous
B9

Did you ever receive your refund? I purchased a temperpedic mattress on a Saturday only to realize Temperpedic had them on sale 400 off. The salesperson agreed and said he had...

1.0
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Mattress One Customer Care
#1127641
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