Product: Mattress One Customer Care Clear all filters (0 of 24 reviews match)
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Mattress One - Refund

I was assured that my refund may take up to 1o business days i am on day 12 and my refund still has not been processed i was informed they go in alphabetical order and they only have one person that handles that in a corporation this size.
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Mattress One Customer Care
#1305197
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Mattress One - Refund owed to me
Mattress One - Refund owed to me
I purchased a king size mambo eurotop also twinXL high profile foundation.Well.. the day after purchase i was looking online for a frame sets for the matresses and behold sears pops up with mattesses for 200 dollars cheaper.. so of course thats what im going to go...
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ForegoingTiffany
ForegoingTiffany

Thank God I read this was about to buy there!

3.8
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Mattress One Customer Care
#1212001
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Mattress One - Outstanding Shopping Experience

I went shopping for a split king mattress for my parents at 540-100 Commerce Center Drive, and we were treated with the upmost respect by Todd. Todd was courteous, professional and demonstrated excellent customer service skills. We are Looking forward to our next purchase.
4.7
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Mattress One Customer Care
#1133956
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Mattress One - Excellent service

I had a great experience while shopping at Mattress one in Winter Haven Fl. The sales person Leslie, was very help in helping me choose the right mattress to fit my needs. I was very surprise when she call me after I, received my order to make sure everything was alright. I will always be a loyal customer. Thank you so much Leslie
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Mattress One Customer Care
#1129870
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Mattress One had built a new store near us, we looked on line and saw mattresses we were interested in. Stopped by the store, walked and and said "HI" the young lady ignored us and continued playing on her laptop. We looked around and finally she said "need a new...
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1.0
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Mattress One Customer Care
#1089515
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Bought bed May 20, 2017 from Mattress One. My daughter 4 months pregnant with bad back tried all beds in store until she found one she liked. Bed was delivered midnight on Monday May 22nd. My daughter and her husband immediately did not like bed as it did not feel like...
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Mattress One Customer Care
I didn't like
  • It was the worst experience ever
  • Sales person lied
  • Being lied and cheated too
#1055749
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Mattress One Customer Care Review

A company with very poor customer service. Lies aboit things they are gone to do and never do anything. They have been contacted by email and phone and still have not did what they said. I would not recommend this company to my worest enemy thats just how bad they are.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
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Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Mattress One Customer Care
#1026728
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Mattress One Customer Care Review

Sherry Hansen was helpfull in me choosing the right mattress. She also got me a good price on delivery.
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Mattress One Customer Care
#1010468
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On January 3rd 2017 I purchased a new mattress from a Mattress 1 in the Downtown Orlando area.That night the man that sold me the mattress left me two voicemails that the mattress I chose was NOT in stock. I called the next day and asked for a refund as I felt it was...
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1.0
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Mattress One Customer Care
#996399
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Went in to place an order for a mattress just to be told that the mattress that we looked at 2 days ago was now out of stock.We were told we would be called when they came back in stock. About a week went by without word, so we decided to call THEM and were told the...
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Anonymous
Cindy

Thank you for your review. I was going to go there today to purchase two queens and two twins on their BOGO ad. Not worth the trouble. I have had to many problems with other c...

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Mattress One Customer Care
#990948
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