Product: Mattress One Mattress Clear all filters (0 of 46 reviews match)
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Mattress One - 90 day return policy if not satisfied

After 90 days decided I wanted a medium instead of a soft. They make it sound so easy. Long story short I would have to pay around 1000.00 to exchange it. They really need to go over the policy better with customers.
2.8
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Customer service
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Exchange, Refund and Cancellation Policy
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Mattress One Mattress
#1393600
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I bought a queen matrress and had delivery set up for next day so the next evening i got a call from the store manager mohammed saying they didnt have that style in stock then mohammed said can you wait for 2 more days and i explained i had already got rid of my old...
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1.0
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Mattress One Mattress
#1250017
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Location 11th street Houston Heights The sales lady lied to us from outset regarding their refund policy. We purchased a mattress that was over $5000. Within two weeks we realized this mattress actually hurt our back. When I called to have it returned, the gentleman...
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Mattress One Mattress
#1246645
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I had bought a mattress and bunkie boards earlier....bunkie boards were defective, went to store to resolve problem and PROBLEM GREW!!Trusted salesman and Bought mattress number 2, 3 days later made my husbands back hurt, husband had back and neck surgery. Went back...
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Mattress One Mattress
I didn't like
  • Being lied too
#1054761
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my son bought a 759 dollar mattress it was *** after six months there was a picture on here i guess they tookit of after one and one half yrs i yelled so much they brought me a new set for539 dollars it lasted six months they will tell you if you wont to exchange you...
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Mattress One Mattress
#1051256
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Mattress One - Mala experiencia

No me gusto la vendedora muy imponente.no explico bien la parte que no hay rembolso del $.Las polizas de las tiendas son injustas.no lo recomiendo a nadie mattress one
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
Product
Mattress One Mattress
#1047755
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Bought a Beautyrest Hamden (LUXURY)mattress July 16,2016 I am Disabled,I have to sleep on firm level mattress 3months later ,I sleep on the outside edge,the mattress was tilting down towards the middle hurting my bad back. The mattress makes me ill from the ***...
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2.3
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Mattress One Mattress
#1016658
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Soon i get delivery the mattres was not the same ,felt like a rock.i had to go back to store and waist my time,still in progress
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Anonymous
Speller

Waste not waist. Basic 4 th grade spelling error......................is English your second language?? Your waist is that fat thing around your mid section.........*** peop...

2.5
Product
Mattress One Mattress
#962629
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Purchased a bed frame because I couldn't find the one I knew I had, went home and my wife had found the bed frame. Tried to return the bed frame in unopened box purchased only an hour ago, and they would not take it back. They wouldn't even give me a store credit. I've...
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Mattress One Mattress
#818566
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Mattress One did $1,300 of damage to our home when delivering a mattress. Repeated calls to the firm were not returned.
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Anonymous
Anonymous

How awful. The delivery men were extremly rude...one was upset and kicked the bed. Was instructed by store mgr. and District mgr to call customer service, called.all day frida...

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Mattress One Mattress
#811504
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