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Mattress One - Refund

I was assured that my refund may take up to 1o business days i am on day 12 and my refund still has not been processed i was informed they go in alphabetical order and they only have one person that handles that in a corporation this size.
#1305197
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The men were very unprofessional. Brought sodas in my house. Hit the walls with all the bedding and boxes they brought in. They were late. The wouldn't speak English only Spanish. Said that they don't help with anything that requires using a tool. Said they would "do...
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#1302563
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Dealth with Jeff Wilensky at the 27/441 store: My husband and I decided that we were very uncomfortable with the statements the mgr made making promises that were negated on the actual invoice. We asked to have our credit card refunded because we were canceling the...
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#1300821
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I recommend the Mattress 1 One Supersotre when you need a mattress, sales men are very knowledgeable, experienced and patient. We dealt with CArlos M. He is super and thorough. When you visit the store, you can test all of the mattresses and as you do, Carlos takes the...
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4.8
#1298504
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Attorney General's Office investigates Mattress One complain

Attorney General's Office investigates Mattress One complaints Local 10 News viewers say they didn't receive merchandise, received broken items
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1293486
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Mattress One - Run as fast as you can

Attorney General's Office investigates Mattress One complaints Local 10 News viewers say they didn't receive merchandise, received broken items
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1293354
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Matress One owes me a $124.00 refund. I have been trying to get my refund for over a month. The sales associates in my local store are useless. I have called them over 6 or 7 times. They promise to look into the matter and call me back. They never call me back. The...
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#1292791
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Mattress One - Awesome

Worked with Robert at the Mattress One Store in Wintergarden on Daniels Rd. Not only was he very courteous, he definitely knows his product! He put my needs as the customer 1st. He was a pleasure to work with & I will send my family & friends to him for their future purchases.
#1279368
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3 times buying beds totaling over 7,000 .. bought new adjustable after being promised this would help,, received only 48 hours ago and they will not return. very nasty.. won't give info on owner. customer service is horrible and so are all they lying sales people I...
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1.0
#1277359
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Contact Mattress One

Mailing Address:
20802 Katy Fwy Ste. 102
Katy, Texas 77449
United States
Phone:
(800) 991-7996
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Ive been dealing with the syore in galveston tx for the past three months, been told every week ive put in the request all we can do is wait. Im tired of waiting. I either want what ive paid for or i want my money back. Im to the point of taking them to court.
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Anonymous
leticia berrelleza

i have the same issue with these people. It's been five months and i have not received anything in return. These people need be taken to court. Please do it! I will support yo...

1.3
#1275269
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