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Ok, so i want to get to the point. I purchased two mattresses one twin and another full from the brand SIRI. Both mattresses arrived in good condition only that the full mattress was not a standard full size. I called them and told them about the issue so they told me...
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1.8
#1238133
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Mattress One - Went to purchase mattress

DO NOT PURCHASE ANYTHING AT MATTTESS 1 STORES. All the sales people are unprofessional. There is NO customer service support to help resolve problems. They all lie and send you from person to person and without results. The manager has lied to me. Their prices ate ridiculous. Safe yourself money and stress. Stay away! Don't be fooled.
#1235707
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Mattress One - Do not shop here

Unclear and dishonest about exchange/return policy.
#1212122
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Mattress One - Refund owed to me
Mattress One - Refund owed to me
Mattress One - Refund owed to me
Mattress One - Refund owed to me
I purchased a king size mambo eurotop also twinXL high profile foundation. Well.. the day after purchase i was looking online for a frame sets for the matresses and behold sears pops up with mattesses for 200 dollars cheaper.. so of course thats what im going to go...
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ForegoingTiffany
ForegoingTiffany

Thank God I read this was about to buy there!

3.6
#1212001
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I paid for a set of mattresses on 3/4/2018 and never received them so i asked for my money back and I have'nt received that either. I called the salesman and of course all he had was excuses why they were never delivered and has no idea why I have'nt received my return...
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#1208514
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Mattress One - Their delivery service is a piece of junk!

If they answer their phone they lie about delivery. Been waiting all afternoon for delivery and now it’s 9:00! Took off from work and wasted the entire afternoon. There be some sort of compensation for this wasted time. Will never recommend them to no one.
#1200139
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I bought a mattress and an adjustable base during the President's day sale. We were unsure if the adjustable base would work for a storage bed (with drawers at the bottom) that we had purchased but it had not been delivered yet. We explained the sales rep that the bed...
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2.9
I didn't like
  • Fact we were lied to
#1198059
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matress one has a store near me. my girlfriend and i selected and bought a king bed and delivery. the delivery came ontime and the men were polite and effective. the bed looked like the one in the store. at least the lable. after 2 nights sleep, the bed felt like we...
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1.4
#1173454
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My husband and I bought 2 bed sets on the Houston 2920 store to the Sales representative named Ryan. The man showed us the beds at the store so we agreed and wait for next day delivery. They delivered the correct mattresses but the boxes were the most cheapest they...
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2.8
I didn't like
  • Delivery
  • Being lied and cheated too
  • Fact we were lied to
#1166468
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Contact Mattress One

Mailing Address:
20802 Katy Fwy Ste. 102
Katy, Texas 77449
United States
Phone:
(800) 991-7996
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I went into the store to purchase a mattress that would help with my back pain. The salesman automatically tried to sell me a tepurpedic mattress for 10,000.00. I have to say that he was so persistant that I fell for it only because I was suffering with so much lower...
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3.2
I liked
  • Saleswomen atthe other location
I didn't like
  • Robert at victoria mall location
#1156029
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