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We were serviced by Robert Green at the Mattress1 store in Winter Garden, Florida. We bought a Tempurpedic mattress and were interested in the adjustable electric base. We were doubtful about the base, though, since we have a custom made sleigh bed and feared with the...
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Anonymous
cheated customer

why should I tell you!? In another post you claimed to be a customer!! I spoke to y'all already and none would help me!! always no refund no return you signed a contract!!

Anonymous
cheated customer

Almost the same thing happened to me! Robert Green never told us no return on the base! When it was delivered and didn't fit, no return! And no refund! Went to Better Business...

1.9
I didn't like
  • Being lied and cheated too
#1425212
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Mattress One - New Mattress Sags after 6 Months!
Mattress One - New Mattress Sags after 6 Months!
Mattress One - New Mattress Sags after 6 Months!
I purchased my Sleep Inc. mattress on May 25, 2018. I weight 150 lbs. and the only person who sleeps in my bed. My mattress was purchased with the intention of helping with my back issues. Within 4 months of use, I thought my bed was sagging, but I did not give it much...
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2.7
I liked
  • Competive prices
I didn't like
  • Defective product
#1422057
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Featured
Mattress One - TERRIBLE CUSTOMER SERVICE
When leaving after delivery on August 23, the truck hit and damaged our gate and did considerable damage. We immediately called and the girl said unless we have a video of it, they can't take our word. We told them the truck did so much damage it must have had damage...
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Anonymous
Anonymous

Nice gate. A serious cash investment. Worth at least $1.50 as firewood.

1.0
I didn't like
  • Getting the run around
#1423206
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I went in & purchased two Long twin Temur-Proadapt TXL mattresses at your location at 3558 college road, Ocala, FL. on 11-1-18 & paid with my credit card & was told by the salesman that if I got my Doctor to fax in a prescription to the office & was given the fax...
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#1421457
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Mattress One - I have paid more

Mattress One - I have paid more
I bought my matress in 1783 on finanacing but paid 2000 i need my 216 dollars back
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1431096
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Mattress One in Houston, Texas - Horrible Misleading Sale

I went in to purchase a Queen Stearns and Foster Mattress set and the sales person gave false information about competitors and said if no happy with product can have change it out not informing you that the exchange would be spending a possible $500.00 more $ just to change mattress feel softness. I’m like same mattress from extra firm to medium firm. They said any sales going on in store I can not take advantage of only for new customers only. I have to pay regular price for anything that is on sale. Purchase with a true retailer like Mattress Firm or house whole name.
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1448217
Reply to reviews
Do not I repeat do not go to this Mattress Store. Went to the store on 8/11/18 to purchase a King size mattress set. They lied about the delivery date. The original date was supposed to be on 8/18/18. My husband and I had to work so I called and got it changed to...
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1.7
I didn't like
  • Lies they told
#1338203
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I ordered my mattress they gave the best price around I shopped 5 places I could not be happier I love my mattress and my sales person Robert was great always let us know what was going on thank you mattress1one
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Anonymous
Mad as ***

Liar liar pants on fire

FruitfulLynx
FruitfulLynx

yelp.com/biz/mattress1one-winter-garden-2

5.0
#1425618
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(Houston, Texas) The company immediately charged my card. After setting a delivery date and calling three times to confirm the date, there was no call and no delivery. When I contacted the store, the sale was locked and would not be delivered. The local store created a...
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2.4
I liked
  • Easy to buy
I didn't like
  • Non-delivery
  • No way to contact management
  • Will not return my money
#1385512
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Contact Mattress One

Mailing Address:
20802 Katy Fwy Ste. 102
Katy, Texas 77449
United States
Phone:
(800) 991-7996
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Mattress One in Huntsville, Texas - Broken foundation

I purchased a foundation on 11/3 did not receive till 11/5 i notice that the foundation was broken about 2 weeks in. I contacted sales man 12/3 he advised that it had been over a month and coukd not be replace. I tryed the number provided but did not get an answer
#1414274
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